Terms of Use

We may modify these terms of use

Member Home Loan reserves the right to change the terms, conditions, and notices under which the Member Home Loan site is used. You are responsible for regularly reviewing these Terms of Use.

This site is designed for your personal use.

The Member Home Loan web site is for your personal use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information obtained from the Member Home Loan site.

Your personal information will be secure and will be kept private.

Member Home Loan has developed policies and procedures to protect your personal information. Please refer to our Privacy Policy and Site Security pages for further information.

Email is not a secure method of communication.

Keeping your information confidential and secure is as important to us as it is to you. Please be aware that any emails you send are not secure. Please do not email any confidential information such as passwords, account numbers, credit card information or social security numbers. That type of information should be provided to us by phone, fax or regular mail.

Application fees will not be charged until you agree to continue the application process.

There is no charge to you to complete an application and obtain loan approval. Fees will only be collected when you determine you would like to continue the application process. At that point, you will provide your credit card information online or to a Member Home Loan Loan Officer over the phone. For more information about the Loan Process, please refer to the What To Expect page for further details.

Links to third party sites are provided for your convenience.

The Member Home Loan site may contain links to other Web Sites ("Linked Sites"). The Linked Sites are not under the control of Member Home Loan, so Member Home Loan is not responsible for the contents of any Linked Site, including any link contained in a Linked Site, or any changes or updates to a Linked Site. These links are provided to you only as a convenience, and the inclusion of any link does not imply endorsement by Member Home Loan of the site.

Conditions of Use

As a condition of your use of the Member Home Loan site, you warrant to Member Home Loan that you will not use the Member Home Loan web site for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the Member Home Loan web site in any manner which could damage, disable, overburden, or impair the Member Home Loan web site or interfere with any other party's use of the Member Home Loan web site.

 

 

Privacy Policy

Our top priority is to provide you, our customer, with outstanding products and services. To achieve this goal, we must collect, maintain and use certain personal and financial information. We recognize and respect your privacy concerns and expectations about this information. We want you to know about our privacy policies and practices.

Collection and use of customer information

We collect, retain and utilize information about you to operate our business and to make products, services and other opportunities available to you. We obtain information in a variety of ways (for example, directly from you in applications, from your transactions or experiences with us, or our affiliates, and from credit bureaus and other third parties). Also, when you visit our web site, we collect information to measure the use of our site and to improve the content of our site.

Disclosure of information

We do not sell your name and address to third parties for their independent use. Disclosure may occur under certain situations, including:

With Member Home Loan Affiliates
We may share information about your account, account history, credit report and application information with other affiliated companies within our corporation to provide you with the products and services they offer. If you do not want the information contained in an application or credit report shared with our affiliates, please advise us in writing:
Member Home Loan 9601 Jones Road, Ste 108
Houston, TX 77065 or by e-mail: questions@mhlcu.com.

With Third Parties
Third parties that assist us in providing products, services and support are contractually bound not to utilize shared information for their independent use. Information is shared with third parties in accordance with the following guidelines:

  • To complete transactions that you have initiated
  • To other recipients of combined statements
  • Whenever required by law
  • To others with your consent
  • To provide you with additional products or services we wish to offer
  • To assist in providing operational, marketing, or advertising support
  • To exchange information with credit information agencies, merchants or financial institutions in accordance with standard banking industry practice 

Maintenance of accurate information

We have established procedures to correct inaccurate information in a timely manner. If you have any reason to believe that your personal information is incorrect, we should be contacted in writing:
Member Home Loan 9601 Jones Road, Ste 108
Houston, TX 77065 or by e-mail: questions@mhlcu.com. We will investigate the situation and, when appropriate, update our records accordingly.

Protection of information

We maintain appropriate procedures to protect the security of your information. Employees receive training and understand the importance of confidentiality and customer privacy.